I am a 1st time BMW owner. The attention and service I rec'd was 10 times more than I expected. From the initial meeting with my service advisor, courtesy ride, vehicle maintenance, the waiting area - EVERYONE was polite and attentive. I was blown away by your services. A bond of trust was established and I have committed myself to your facilities. Already, I have and will continue to share my experience with co-workers. I look forward to doing business with BMW of Sterling again. In short - you guys closed the deal...Thanks a million! ...

I was pleased that I could actually schedule a time for my appt. My service advisor (Ben) was available at that time. He said 45 min to look over car - and that's what it took. He explained what needed to be done and offered a rental car for the day. The rental was a huge help. Car was ready when promised. Everyone - from Ben to the Enterprise service (Kathleen I think) to people in the showroom and those who brought my car - were all extremely helpful and polite.

Shawn is my service rep and an OUTSTANDING representative of your business. This is my first BMW and I couldn't be more elated with his willingness to educate me on the processes and care. My satisfaction is always his paramount concern. Thanks again for the service and HAPPY HOLIDAYS

BMW of Sterling is first class! I have serviced my BMWs and purchased my current BMW from them and will continue to in the future. I always recommend them to everyone. Shawn Peace (service advisor) is wonderful! The customer comes first and this is true across the board at BMW of Sterling ... sales, service, etc

Shawn's a great service advisor. Everyone was so friendly from the moment i stepped out of my car until my car was done and picked up. The service is exceptional, and i didn't meet a single person i interacted with without smile on their face.
Thank you so much, and I will definitely recommend everyone to get their cars from BMW of Sterling!

Jim Eddy was absolutely terrific, as usual. He always makes us feel like we're his top priority, and leaves no detail regarding the car to chance. He also always follows up very promptly with any additional consultation by phone, and then explains the entire service process upon picking up the car. We are grateful to have him as our service advisor and commend BMW of Sterling for having him on their staff.

This was my first service experience at BMW of Sterling. I purchased a previously owned BMW from a private owner and I was treated no different from someone who purchased a vehicle at BMW of Sterling. The service rendering was done in the time frame promised and I was pleasantly surprised to get my car back clean and washed. I will be back for all my service needs. Thank you.